Lightning Fast Wallet

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Fast. Easy. Fun.

Your Wallet
…Simplified

  • Store digital gift cards all in one place.
  • Buy, store, gift, or trade gift cards at lightning speed with our in-app patented digital wallet.
  • No more drawers full of plastic gift cards. Upload your existing cards to Gem so you can always have your cards with you when you need them.
  • Send gift cards directly from your digital wallet to another user's digital wallet, instantly!

Profiles with Personality

Gone are the days of gifting someone the WRONG GIFT CARD. Look into your friend's and family's profiles to know exactly what to gift or trade each other!

Wallet

Get insight into what kind of gift cards users have! Make a well-informed decision before you gift or trade with them!

Faved Retailers

Know exactly which retailers your friends and family love by viewing the retailers they've "Faved!"

Faved People

Oh no! You want to gift your friend's mom a birthday gift card but you don't remember her name?! That's an easy fix. Look at their "Faved" people and find her profile.

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Gem is the new way to say "Thank You!" Send a gift card with a personal video today!

appstore-logo googleplay-logo * Available on iPhone, iPad and all Android devices from 5.5

Frequently Asked Questions

If you don't see answers to your questions below please feel free to email us here: support@thegemapp.com

How do I sign up as a user for the Gem app?

Download it from the App Store or the Google Play Store. Downloading the Gem app is free for All users.

How can I sign up my business on the Gem app?

Apply to become a Gem Member by visiting member.thegemapp.com and one of our friendly team members will reach out to you! You can also call (1.877.208.7233) or email us at hello@thegemapp.com.

How do I recommend my favorite store/retail/business to become a Gem Member?

Let us know what local and/or national brands you want to see on the Gem app by emailing us at hello@thegemapp.com We will do everything in our power to show them the demand for their presence on our app... and hopefully, you'll see them as part of our glorious network of businesses in no time at all!

How do I reset my password for the Gem app?

Use "Forgot Password" to reset your password.

But if you're really stuck and need further assistance, email us at support@thegemapp.com

Do the gift cards expire?

Most, if not all gift cards do not expire, at least for 5 years. Then it’s up to individual state escheatment laws after that.

I sent a gift card to the wrong person!

The moment you send a gift card to another user through Gem, the item is made available to the recipient. We cannot guarantee we’ll be able to help recover the item or the full amount of the item, but if you reach out to us, we can provide any available options.

When you contact us, please be sure to include the following details to expedite the process:

  • Username of the person that you sent the item(s) to
  • Amount/value of the item(s)
  • Date of the transaction
  • Username, phone number, and email address of the person that you meant to send the item(s) to
What if I get locked out of my Gem app account?

Use "Forgot Password" to reset your password. If your problem persists, email us at support@thegemapp.com.

Awards

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